Return and Refund Policy

At Saffron Mangoes, customer satisfaction is important to us. Due to the perishable nature of fresh fruits, our Return & Refund Policy is outlined below.

Fresh Produce Policy

Fresh mangoes and other perishable products cannot be returned once delivered.

Damaged or Incorrect Orders

If you receive:

• Damaged products
• Incorrect products
• Missing items

Please contact us within 24 hours of delivery.

To process your request, please provide:

• Order number
• Photos of the products received
• Description of the issue

Refund Eligibility

Refunds or replacements may be offered if:

• Products arrive significantly damaged
• Wrong products are delivered
• Products are unsuitable for consumption upon arrival due to transit issues

Non-Refundable Situations

Refunds will not be provided for:

• Natural variations in sweetness, size, color, or ripeness
• Delays caused by courier services beyond our control
• Incorrect delivery information provided by the customer
• Change of mind after dispatch

Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

📧 saffronmangoes@gmail.com
📞 +44 7810 816067